Stichting Surplus (NL) – Coordinator
Surplus is a Dutch foundation working with people who often face multiple problems and miss the connection with society. In SUPPORT, Surplus coordinates the project and leads management and dissemination.
SUPPORT – Innovative Behavioral Models for Social Care
From shortage to support: building realistic hybrid care in local communities.
SUPPORT is an Erasmus+ cooperation partnership that develops scalable, hybrid models of behavioural care. Our aim is to strengthen local communities so that vulnerable people do not fall through the cracks, even when professional services are under pressure.
The project focuses on people with complex or “confused” behaviour, their relatives and the professionals around them. By combining human support with smart digital tools, we want to make care more inclusive, accessible and sustainable.
Co-funded by the European Union. Views and opinions expressed are those of the authors only and do not necessarily reflect those of the European Union or the EACEA.
Objectives and expected results
Main objectives
- Build a shared standard for hybrid behavioural care by mapping good practices in four countries and consulting key stakeholders.
- Train professionals, volunteers and retirees to work confidently with hybrid care models.
- Develop and test e-health tools that support people with complex behaviour and the professionals around them.
- Secure long-term impact through dissemination, exploitation and agreements for continuation after the project.
What the project will deliver
- Country snapshots and an EU synthesis of workable hybrid-care practices.
- A modular training suite with exercises, trainer guides and assessment tools.
- Tested e-health prototypes or toolsets, with implementation manuals.
- A sustainability roadmap and Memoranda of Understanding for post-project cooperation.
Project partners
SUPPORT is coordinated by Stichting Surplus (NL) and brings together partners from the Netherlands, Poland, Germany and Italy. The consortium connects social work, community development, training and digital innovation.
Fundacja Understanding (PL)
Leads the work on best practices and stakeholder engagement. Develops the research methodology, collects and analyses practices in each country and prepares reports and synthesis.
GVFB (DE)
Non-profit organisation offering practical training and integration support. Leads the training and capacity-building work package.
CSCI (IT)
Leads development and piloting of the e-health tools, ensuring usability and technical documentation.
Visier (NL)
Supports dissemination and community engagement in the Netherlands, mobilising volunteers and local stakeholders.
SBSW (DE)
Contributes to training and dissemination activities in Germany, supporting pilots and local events.
Place your partner logo strip image here via the Astra Customizer or a block on this section.
Results
The main outputs of the SUPPORT project will be shared here when developed. All materials are free for non-commercial educational and social use. Please always mention the project name and Erasmus+ reference when you reuse content.
- Best practices and stakeholder engagement reports.
- Training and capacity-building modules.
- E-health tools and pilot evaluations.
- Dissemination and sustainability roadmap.
Downloads
- Combined set of logo's of the partners
- Draft version of the project's summary
- Krakow conference programme and speaker profiles
News
CONFERENCE IN KRAKOW June 23, 2026, from 10:00 to 14:00
Fundacja Understanding is pleased to invite you to a unique event that combines scientific knowledge with the practical experience of specialists and caregivers from Poland and across Europe.
“Caring for Those Who Care: An International Conference Dedicated to Supporting People with Challenging and Difficult-to-Understand Behaviours” is organised as part of the SUPPORT project co-funded by the Erasmus+ programme. The conference provides a space for inspiration, exchange of experiences, and learning about effective tools for supporting people who work with individuals in crisis, from mental health and addiction support to elderly care.
It is an opportunity to gain practical knowledge, broaden your perspective, and feel that you are not alone in this.
The conference will take place on June 23, 2026, from 10:00 to 14:00. It will be held at Zabłocie 20.22 (Klaster Innowacji Społeczno-Gospodarczych), ul. Zabłocie 20, Kraków. The event will be streamed online, enabling participation from various locations.
The full program can be downloaded from here: download
To register participation, go to the form in the link, where in question 1, participants select their preferred form of participation in the conference. For those who select ''online', an appropriate Zoom link will be sent before the conference.REGISTER NOW! LINK
Contact
Project coordination
Stichting Surplus
Enschede, The Netherlands
For general questions about the SUPPORT project, please contact:
Email:
info@support-project.eu